Attention Shadow Chula and 138 DCR Grip owners:
It has come to our attention that some of the recent orders of Shadow Chula Grips and Shadow 138 Grips that should have been made with our new DCR grip formula were inadvertently made with the old formula. The grip package will be marked with a DCR decal. There is nothing defective about the grips; they are just not up to the new DCR standard for durability and feel. Unfortunately we cannot tell which grips were made with the old material
If you purchased a Shadow Chula or 138 Grip between the dates of March 1st through May 20th you may be affected.
If you purchased one of these grips, marked as DCR and you are not happy with the performance, Shadow will send you a replacement set of DCR Formula grips at no charge.
To determine if you qualify for a replacement, here’s what you need to do:
Send an e-mail to Mark at Sparkys Distribution – firstname.lastname@example.org
Be sure to include the following:
Once we receive your e-mail and verify we will send you a replacement set of grips!
If you cannot e-mail, please call Mark at 407-599-7255 ext.114
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