First, thanks very much for purchasing a Shadow, Subrosa & Rant products. We strive to make the best products possible, free from defects in materials and workmanship. If you have a problem we will always do our best to make it right! If you are not 100% satisfied, you can return your item(s) for a full refund within 30 days of purchase. (Must return in the original packaging unused and in the same condition you received it)
- Print out your receipt and toss it in the box you’re returning.
- Send back via USPS Priority Mail, UPS, or FedEx to:
SPARKY’S DISTRIBUTION ATTN: Returns
210 East Palmetto Ave
Longwood, Florida 32750
- Refund will be issued within 7-10 business days after receiving the return. Only the original credit card or Paypal account used to purchase items will be refunded.
- Upon arrival, inspect your shipment carefully. If there’s any loss or damage, please contact us immediately.
- Refunds will only be issued to the original card or Paypal account in which your order was purchased.
- To qualify for a refund, all products must be in their original, unaltered packaging, including boxes and labels.
- Shipping and handling charges are non-refundable.
- Return/exchange shipping costs to be paid by the purchaser.
- Shadow, Subrosa, & Rant will not take items returned in unsalable condition. If this is the case, the refund amount will be reduced by 50% or more depending on the defect(s).
- Returned clothing must be clean and unwashed.
- Email firstname.lastname@example.org or call us at (407) 599-7255 before sending us your item(s) so we can verify what you want is in stock.