Return Policy

Returns

First, thanks very much for purchasing a Shadow, Subrosa & Rant products. We strive to make the best products possible, free from defects in materials and workmanship. If you have a problem we will always do our best to make it right! If you are not 100% satisfied, you can return your item(s) for a full refund within 30 days of purchase. (Must return in the original packaging unused and in the same condition you received it)
 

Returns Instructions

  • Print out your receipt and toss it in the box you’re returning.
  • Send back via USPS Priority Mail, UPS, or FedEx to:
    SPARKY’S DISTRIBUTION ATTN: Returns
    210 East Palmetto Ave
    Longwood, Florida 32750
  • Refund will be issued within 7-10 business days after receiving the return. Only the original credit card or Paypal account used to purchase items will be refunded.

Returns Details

  • Upon arrival, inspect your shipment carefully. If there’s any loss or damage, please contact us immediately.
  • Refunds will only be issued to the original card or Paypal account in which your order was purchased.
  • To qualify for a refund, all products must be in their original, unaltered packaging, including boxes and labels.
  • Shipping and handling charges are non-refundable.
  • Return/exchange shipping costs to be paid by the purchaser.
  • Shadow, Subrosa, & Rant will not take items returned in unsalable condition. If this is the case, the refund amount will be reduced by 50% or more depending on the defect(s).
  • Returned clothing must be clean and unwashed.

Exchanges

  • Email info@sparkysdistribution.com or call us at (407) 599-7255 before sending us your item(s) so we can verify what you want is in stock.