HELMET CRASH REPLACEMENT PROGRAM
This Shadow Helmet Crash Replacement Program is available to customers worldwide. Shadow Riding Gear offers its customers who have purchased a helmet with a limited Lifetime Crash Replacement Policy. If you have damaged your Shadow helmet in a crash, you may file a claim to receive a one time use code for a special price on your replacement helmet by Shadow.
Here is what we need from you:
If you are in the USA:
E-mail the following to email@example.com:
- Photos of the damaged helmet
- An explanation of what happened during the crash.
- How long you have been riding the helmet
- Where you purchased the helmet with copy of receipt
- Your full name, phone number, and shipping address
If you are not in the USA:
Please contact firstname.lastname@example.org and we’ll let you what worldwide distributor to contact.
If you qualify for the Shadow Crash Replacement Helmet Program, you will hear from us in 3-5 business days on replacing your helmet.