HELMET CRASH REPLACEMENT PROGRAM

This Shadow Helmet Crash Replacement Program is available to customers worldwide. Shadow Riding Gear offers its customers who have purchased a helmet with a limited Lifetime Crash Replacement Policy. If you have damaged your Shadow helmet in a crash, you may file a claim to receive a one time use code for a special price on your replacement helmet by Shadow.

Here is what we need from you:

If you are in the USA:

E-mail the following to warranty@theshadowconspiracy.com:

• Photos of the damaged helmet 
• An explanation of what happened during the crash.
• How long you have been riding the helmet
• Where you purchased the helmet with copy of receipt
• Your full name, phone number, and shipping address

If you are not in the USA:

Please contact warranty@theshadowconspiracy.com and we’ll let you what worldwide distributor to contact.

If you qualify for the Shadow Crash Replacement Helmet Program, you will hear from us in 3-5 business days on replacing your helmet.